We all know the situation: You need campaigns up and running now! Suddenly, a problem occurs and you need help. Extensive support – in multiple languages and on multiple platforms – is our pride and joy. And it’s your guarantee that you will get the job done.
Also, we don’t only support you when problems occur – we train you and we give you tips and tricks to optimize your campaigns even further. We like to say that we serve both you – and your ads.
We support you – in your language
Currently, we offer support by email and telephone in: English, Danish, Swedish, Finnish, German, Norwegian, Portuguese and Spanish.
We offer support to all of our customers, but the time of support vary according to your chosen ad serving solution (Basic, Professional or Advanced).
Find your answers now
Check out our online help section – Classroom – where you'll find help videos, quick guides, user manuals, release notes and frequently asked questions.
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All you have to do is 'like' our Facebook page.
Prefer getting them by email/RSS? Simply go to our Facebook page and choose 'Subscribe by RSS' to your bottom-left.
No matter if you're a novice or expert in EmediateAd, there's a free workshop nearby.
Opening hours (DK, SE, UK, DE)
Mon - Thur: We'll answer your emails from 8:30 - 17:00 CET. And take your call from 8:45 - 16:45 CET.
Friday: We'll answer your emails from 8:30 - 16:00 CET. And take your call from 8:45 - 15:45 CET.