• English
  • Deutsch

Want Emediate Support?

We all know the situation: You need campaigns up and running now! Suddenly, a problem occurs and you need help. Extensive support – in multiple languages and on multiple platforms – is our pride and joy. And it’s your guarantee that you will get the job done.

Also, we don’t only support you when problems occur – we train you and we give you tips and tricks to optimize your campaigns even further. We like to say that we serve both you – and your ads.


We support you – in your language

Currently, we offer support by email and telephone in: English, Danish, Swedish,  Finnish, German, Norwegian, Portuguese and Spanish.

We offer support to all of our customers, but the time of support vary according to your chosen ad serving solution (Basic, Professional or Advanced).


Find your answers now

Check out our online help section – Classroom – where you'll find help videos, quick guides, user manuals, release notes and frequently asked questions.


Free Workshops & Webinars!

No matter if you're a novice or expert in EmediateAd, we've got workshops for you. We offer 6 week courses taught in your language, which certify you as a top-notch EmediateAd user. Or how about a 30 minutes demo or a tailor-made workshop?

Check all workshops


Get EmediateAd Tips & Tricks automatically – via Facebook

All you have to do is 'like' our Facebook page.

Prefer getting them by email/RSS? Simply go to our Facebook page and choose 'Subscribe by RSS' to your bottom-left.



Already a customer?

Use your unique support email address (yourcompanyname@emediate.com) or call +45 70 20 91 95

For Finland call +358 (0) 451233886.


Opening hours (DK, SE, NO, UK, DE)

Mon - Thur: We'll answer your emails from 8:30 - 17:00 CET. And take your call from 8:45 - 16:45 CET.

Friday: We'll answer your emails from 8:30 - 16:00 CET. And take your call from 8:45 - 15:45 CET.




We know local support is very important, when you are looking for an ad serving solution. That is why we offer support in nine languages.

With an ad serving solution from Emediate you get a variety of support options.