Frequently Asked Questions

Yes, EmediateAd is available in an English, Swedish, German, Italian and Finnish version. It’s Emediate’s mission to make it as easy as possible for our customers to make the best use of their ad spaces. When using systems like EmediateAd with a lot of functions and features, it is an advantage to the user when both the system and the support are in the native language.

No, EmediateAd is available as a Basic, Advanced or Professional solution to accommodate our customers’ various needs for support, tailor-made setup and number of websites.

Yes, In EmediateAd you can push your campaigns live whenever you want to.

Yes, EmediateAd has an advanced forecast and availability system, which can calculate and estimate how much inventory you have available right now, and in the future.

With EmediateAd you can handle all banner sizes – in terms of both pixels and kilobytes.

Yes, you are able to change the status of a campaign and effectuate it at any time.

Yes, there is no problem serving and counting impressions and clicks on 3rd party hosted banners through EmediateAd.

Yes, there are several ways to reach different users through EmediateAd. You have the option to set a specific targeting for each campaign. The targeting options include, but are not restricted to:

• Geo targeting – Target audiences in specific cities, regions or countries.
• Search words – Target audiences searching for a specific word on your website.
• Categories – Deliver certain campaigns to certain subsections of your webpage.
• Frequency – Set the number of times a campaign can be shown to a specific user in a certain time frame.
• Specific dates - Set the specific dates within a time frame and then the campaign will only be shown on the specific dates.
• Specific hours of the day - Set the specific hours of the day within a time frame and then the campaign will only be shown in these specific hours.

Yes, it is possible to target specific users based on the way they navigate on a website or across several websites. For instance, if a user visits the car pages on a news site and then navigates to the sport section, the user can still be exposed to car ads while visiting the sport pages.

Yes, it is possible to use the full set of targeting parameters on creatives as well as campaigns. For instance, if running a campaign targeting users in a country, it is possible to expose specific ads to users from a certain region of the country.

Yes, EmediateAd has a very fast and detailed reporting interface which makes it possible to give both advertisers and site owners a quick, general overview as well as detailed information on campaign and placement performance.

Yes, all reports can be automated and emailed to you whenever you want to - for instance, every hour, every day at 12.00 etc.

Reporting in EmediateAd is primarily based on either advertiser and/or site standard reporting. This makes it possible to report on both campaigns and placements with all available targeting parameters. Thereby, it’s possible to deliver the information requested from all business units – easy and quickly.

No, all feature upgrades are included in the price. The upgrades happen automatically. We will notify you when it happens and inform about new features etc. but you don’t have to do anything.

Yes, we know that our customers appreciate getting support in their native language. Consequently, we have chosen to offer support by email and telephone in local languages.

Yes, Emediate regularly arranges workshops that are free of charge. We offer workshops where the overall topic is general EmediateAd system training as well as workshops where we go more in depth with certain features and the latest developments.
It is also possible to purchase extra personal training if you need more than what’s included in your agreement.

Yes, the flexibility of EmediateAd makes it possible to integrate it on any digital platform. You can also target specific mobile platforms, so certain ads will only show to users with a particular mobile device.

Yes, it is possible to use Emediate’s pre-developed video ad serving solution or do a special integration to any video player. All campaign handling and reporting will still be from one interface to give both sales and booking personnel the best possible experience and overview.

Any video format is compatible with EmediateAd, but you should make sure that the video player you want to use is compatible with the video you host in EmediateAd. Implementing a video player at your website can be a complex operation, so if you need further information please contact the Emediate support team, and they will guide you through the process.

Yes, EmediateAd has a very well documented, multifunctional API (Application Program Interface) that enables customers to exchange data, reports or actual tasks between EmediateAd and other systems such as CRM, CMS or financial systems.

We guarantee a 99,7% system uptime measured on a monthly rolling basis, even though we aim at 99,996% uptime and have a history of 99,98%.

EmediateAd requires no local Client installation. The platform is managed, either as an ASP solution requiring no set-up, software, hardware or network maintenance costs, or as a licensed solution hosted either on Emediate’s hosting center or locally with the customer. Both solutions are accessed through a standard web browser.